What a renter needs to know

Whether you’re moving, have a utilities issue, or lost your pet approval form- this page is full of information to answer all your questions. If there are any remaining questions, feel free to contact us!

  • Prospective Tenant Forms

    What is currently available?

    Use the availability finder to see all our available units. Check back frequently, as our availability is constantly changing.

    How do I apply?

    10 Steps To Leasing An Apartment

    1. Call Robinson Rental to discuss your apartment needs.
    2. Work with a property manager to choose the apartments that best fit your needs.
    3. Make an appointment to view the apartments.
    4. Complete and return your pdfrental application along with your application fee ($35.00 per adult applicant) and security deposit to hold the apartment (equal to 1 full month's rent).
    5. Have your application approved within 24 hours.
    6. Sign your new lease agreement.
    7. Make an appointment for your move-in inspection.
    8. Transfer applicable utilities into your name prior to your move-in and bring the completed pdfUtility Transfer Form to your move in inspection.
    9. Conduct a move-in inspection, pay the 1st month's rent, and receive your keys.
    10. Move into your new home!

    What are the lease terms?

    All of our leases end on either April 30 or August 31. The majority of our leases will start on either May 1 or September 1. If your lease is to begin outside of May 1 or September 1, your lease will still end on April 30 or August 31.

    What does the security deposit cover?

    Your security deposit is not rent. It is a deposit to ensure the fulfillment of lease conditions and to serve as a contingency payment against any damage to the apartment. The security deposit may not be applied to your last month's rent.

    Who has to be on the lease?

    Only individuals listed on your lease may live in your apartment. You cannot assign the lease, sublet your apartment, or take in borders without the written consent of Robinson Rental.

    If your family increases or someone moves out, please report to the management office in writing.

    A guest may stay in your apartment up to a maximum of 14 days. Management must approve any guest(s) remaining in your apartment longer than 14 days.

    Are pets allowed?

    Dogs are not allowed on any property, except for personal service animals.

    Cats are permitted with a signed pdfPet Agreement and a $200.00 refundable security deposit.

    Small animals (birds, fish, etc.) are permitted without a pet agreement or an additional security deposit.

    How do I move into an industrial or commercial space?

    1. Contact Robinson Rental at least two weeks prior to the start of your lease to schedule a move in inspection of the office.
    2. Conduct a move in inspection with a Robinson Rental staff member and document any necessary maintenance.
    3. On or prior to the move in inspection, the following must be submitted in order to receive possession of the unit:
      1. First month’s rent
      2. pdfUtility Transfer Form
      3. Copy of your Certificate of Insurance as specified in your Lease Agreement

    What happens at the move in inspection?

    You will meet a representative of Robinson Rental at the unit for a walkthrough and orientation of the building before you move in. You will be assigned a personal storage locker if needed. It is your responsibility to place a lock on the personal storage locker the same day it is assigned to you. Robinson Rental is not responsible for any items placed in the peresonal storage locker or any common areas. Any necessary maintenance in the unit will be formally documented and you will be given the keys to move in. All furniture must be moved through the rear entrance.

    You will need to bring the following items to your move-in inspection:

        pdfTenant Acknowledgement Form

        pdfUtility Transfer Letter

        pdfLead-based Paint Disclosure Form

        First Month's Rent (Cash, Check or Money Order)

    When do I schedule my move in inspection?

    A move in inspection will usually be scheduled at the lease signing, but no later than 24 hours prior to the move in date. Move in inspections are never scheduled on Sundays.

    What must be completed prior to the move in inspection?

    Prior to giving you possession of the unit, you must submit the following:

    How do I set-up my utilities?

    What is renter’s insurance?

    The building owner's insurance only covers loss incurred to the building, not the renter's personal belongings. Insurance of your personal belongings is your responsibility. Renter's insurance can protect your personal belongings from fire, theft, smoke, water damage, or other perils.

    The cost of renter's insurance varies depending on the amount of coverage you require, the agency you use, and the type of building you live in. Please contact your insurance broker to discuss your renter's insurance options.

    How do I move into an office space in the Hahn Building?

    1. Contact Robinson Rental at least two weeks prior to the start of your lease to schedule a move in inspection of the office.
    2. Conduct a move in inspection with a Robinson Rental staff member and document any necessary maintenance.
    3. On or prior to the move in inspection, the following must be submitted in order to receive possession of the office:
      1. First month’s rent
      2. pdfHahn Building Signage & Intercom Set-Up form
      3. pdfUtility Transfer form 
      4. All items must be moved using the freight elevator. The freight elevator is accessed by a security door located along the north side of the building, through the driveway north of 1619 Sherman Avenue. You must contact Robinson Rental to schedule special access to the north side security door. Call Robinson Rental at least two weeks prior to schedule an appointment.
  • Current Tenant Forms

    Emergencies

    Robinson Rental provides 24 hour emergency service. The following situations are considered emergencies:

    • Smoke/fire: contact fire department before notifying Robinson Rental
    • Flooding or major leaks
    • No heat
    • Gas odor: contact Nicor Gas before notifying Robinson Rental
    • Any circumstance that may threaten the safety of the residence

    The following are not considered emergencies and will not be addressed outside of office hours:

    • Lock outs
    • Cosmetic maintenance

    Contacts

    If the nature of the emergency requires the assistance of police, fire, or rescue, please call 911 directly for immediate assistance. Notify Robinson Rental after emergency services have been contacted.

    Office Hours:

    Monday-Friday: 8am-5pm

    During regular office hours: (847) 866-1966

    After office hours, Saturdays, Sundays, and holidays: (800) 715-2416

    Fire Procedures

    There is a minimum of one smoke/carbon monoxide detector in each apartment.  It is your responsibility to keep the smoke/carbon monoxide detector in working order.  Never completely remove the battery or intentionally disable the smoke detector.  If you feel you have a malfunctioning smoke detector, please contact Robinson Rental.

    To prevent fires, Robinson Rental asks that you comply with the following:

    •  Never use gasoline, benzine, naptha, or similar flammable liquids indoors.
    • Store flammable liquids in approved containers in well-ventilated storage areas.
    • Never smoke near flammable liquids.
    • Discard all rags or materials that have been soaked in flammable liquids after you have used them. Safely discard them outdoors in a metal container.
    • Be careful when using alternative heating sources.
    • Place heaters at least three feet away from flammable materials. Make sure the floor and nearby walls are properly insulated.
    • Keep open flames away from walls, furniture, drapery, and flammable items.
    • Keep matches and lighters up high, away from children, and, if possible, in a locked cabinet.
    • Never smoke in bed or when drowsy or medicated. Provide smokers with deep, sturdy ashtrays. Douse cigarette and cigar butts with water before disposal.
    • Make sure outlets have cover plates and no exposed wiring.
    • Make sure wiring does not run under rugs, over nails, or across high-traffic areas.
    • Do not overload extension cords or outlets.

    If your clothes catch on fire, you should stop, drop, and roll - until the fire is extinguished. Running only makes the fire burn faster.

    To escape a fire, you should check closed doors for heat before you open them. If you are escaping through a closed door, use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and door frame before you open it. Never use the palm of your hand or fingers to test for heat.


    Hot Door

    Cool Door

    Do not open. Escape through a window. If you cannot escape, hang a white or light-colored sheet outside the window, alerting fire fighters to your presence.

    Open slowly and ensure fire and/or smoke is not blocking your escape route. If your escape route is blocked, shut the door immediately and use an alternate escape route, such as a window. If clear, leave immediately through the door and close it behind you. Be prepared to crawl. Smoke and heat rise. The air is clearer and cooler near the floor.

    • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
    • Close doors behind you as you escape to delay the spread of the fire.
    • Stay out once you are safely out. Do not reenter. Call 911.

    Flood Procedures

    If a water event occurs that results in flooding in your apartment or in any other part of the building, contact Robinson Rental as soon as the water is discovered. Rapid response to a water event will minimize the potential for property damage and damage to your personal belongings and the belongings of your neighbors.

    Once the flooding has been contained, clean-up will begin. In the event that you have any damage to your personal property as a result of water or flooding in the building, you will need to contact your insurance carrier directly to notify them of any such damage.

    Power Failure Procedures

    If there is a localized power disruption in a section of your unit, find the circuit breaker panel (located in the basement) and flip the switch that does not follow the direction of the others on that same side.

    If the power outage is building or neighborhood-wide, contact ComEd.

    Earthquake Procedures

    Stay as safe as possible during an earthquake. Be aware that some earthquakes are actually foreshocks and a larger earthquake might occur. Minimize your movements to a few steps to a nearby safe place and if you are indoors, stay there until the shaking has stopped and you are sure exiting is safe.
    • Drop to the ground; take cover by getting under a sturdy table or other piece of furniture; and hold on until the shaking stops. If there isn’t a table or desk near you, cover your face and head with your arms and crouch in an inside corner of the building.
    • Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture.
    • Stay in bed if you are there when the earthquake strikes. Hold on and protect your head with a pillow, unless you are under a heavy light fixture that could fall. In that case, move to the nearest safe place.
    • Use a doorway for shelter only if it is in close proximity to you and if you know it is a strongly supported, loadbearing doorway.
    • Stay inside until the shaking stops and it is safe to go outside. Research has shown that most injuries occur when people inside buildings attempt to move to a different location inside the building or try to leave.
    • Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on.

    Tornado Procedures

    In the event of a tornado, go to a shelter area such as a basement, or the lowest building level. If there is no basement, go to the center of an interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck. Do not open windows.

    Service Requests

    All requests for service must be made to the management office. Robinson Rental's maintenance staff will not complete any maintenance requests not scheduled through the management office.

    If your maintenance request is an emergency, please refer to the emergency section.

    Alterations

    You are allowed to make cosmetic alterations (painting, hanging light fixtures, etc.) with written consent from Robinson Rental. Upon vacating the apartment, the apartment must be returned to its original condition.

    However, you are not permitted to alter any lock or install a new lock or other attachment on the door without written consent from Robinson Rental.

    Trash and Recycling

    **Maintenance staff will no longer pick up tenant garbage. It is Tenants' responsibility to dispose of all garbage and large items.**

    Tenants must bag and dispose of all household garbage in the dumpsters located at the rear of your building. Tenants must arrange for disposal of large items (i.e. furniture) which are not to be placed in dumpsters or left anywhere on the premises.

    All recyclable material must be sorted and disposed of in the proper dumpster in the rear of the building by the lessee.

     

    Paying Rent

    Rent is due on the first of every month. If rent is not received or postmarked by the fifth day of the month, a late charge, per your lease, will be assessed. You will not receive a statement or invoice as a reminder of when the rent is due.

    Payment can be made by check, money order, or cashier's check. Please make checks payable to Robinson Rental.

    Mail rent payments to:

    Robinson Rental
    PO Box 1459
    Evanston, IL 60204

    Returned Checks
    A returned check fee, per your lease, will be charged for any checks returned by the bank, in addition to the standard late fee.

    If more than one check has been returned NSF within a six-month period, all future payments must be paid with cashier's check, or money order.

    Reletting the Apartment

    If the Tenant abandons the dwelling unit, both the Landlord and Tenant shall make good faith effort to rent it at a fair rental. This shall include the acceptance of reasonable subleases. If the Landlord or Tenant succeed in renting the dwelling unit at a fair rental, the Tenant shall be liable for the amount by which the rent due from the date of abandonment to the termination of the initial rental agreement exceeds the fair rental subsequently received by the Landlord from the date of abandonment to the termination of the initial rental agreement. If the Landlord and Tenant makes a good faith effort to rent the dwelling unit at a fair rental and is unsuccessful, the Tenant shall be liable for rent due for the period of the rental agreement. In either event, the Tenant shall be liable for the advertising expenses and reasonable redecoration costs incurred by the Landlord in re-renting the dwelling unit.

    Procedure
    If you plan on moving prior to the expiration of the lease, you must submit the pdfRelet Acknowledgement Form to the office. If you are unsuccessful in re-renting the unit, you remain liable for the rent under your rental agreement.

    Fees
    The relet fee plus all associated relet costs incurred, per your lease, will be deducted from your security deposit held by Robinson Rental if the unit is rented or, if no security deposit is on file, a check will need to be paid with the submission of the Relet Acknowledgment Form.

    Moving Out

    Notify Robinson Rental at least fifteen days prior to the expiration date of the lease to schedule a move out inspection. There will be a formal inspection, and you will meet with a representative of Robinson Rental at the unit for a walkthrough immediately prior to moving out.

    At the time of the inspection, the unit must be completely empty and in move in condition. Any necessary maintenance and/or cleaning will be documented and deducted from your security deposit. Upon completion of the inspection you will hand in your keys.

    The balance of your security deposit held by Robinson Rental will be returned in accordance with the City of Evanston, Illinois Residential Landlord Ordinance.

    Unit Access

    Robinson Rental shall, with advance notice, be permitted to enter the unit to perform routine inspections and maintenance, make improvements or repairs, or show the apartment for re-leasing.

    Robinson Rental may enter the premises at any time without advance notice during an emergency. An emergency includes, but is not limited to, situations where there is a threat to health and safety of residents or there is a risk of damage to the property.

Maintenance Request

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